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  • Text box character limits

    Hi all,

    My organization currently uses text boxes on its checkout page in which donors can enter text they would like to be included in a personalized message inside a signed book. These text boxes are automatically assigned a 50-character limit. Is it possible for us to change this limit (say, to 40 or 60 characters instead of 50)?

    Thanks!

  • #2
    Good day!

    Sorry but currently that is a limit of the form. We will add a text box (memo field) in a later release but it is not currently available.

    Using the API forms you have a limit of 200 characters per: http://manual.clickandpledge.com/For...ustom_Question

    The API forms requires you to develop your own form using our back-end API.

    Please let me know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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