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  • Change Charge Name ("I understand this charge will appear...")

    We signed up with Click and Pledge while we were in the midst of changing our name, and so set the receipt name to say "New Visions - CEE Youth".

    We'd like it to read Coalition Engaged Education (or Coalition Engaged Ed, if the first is too long). Do we need to talk with Transfirs, or can you handle that?

  • #2
    Good day!

    There are 2 parts to the answer:

    - Transfirst needs to change the name as it appears on the credit card.
    - We can change the information that appears on the receipt.

    I will go ahead and make the change for you but what we change here only applies to the receipt. Transfirst has to notified so the credit card descriptor shows your new name.

    Let us know if you wish for us to change it now - noting that without Transfirst's change the receipt message will not be correct.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

    Comment


    • #3
      I have talked to Transfirst. The name that wll appear on bank statements/Credit Card Statements is "Coalition for Engaged Education". If you can make that change it would be much appreciated.

      Thanks.

      John


      Originally posted by Support.Department View Post
      Good day!

      There are 2 parts to the answer:

      - Transfirst needs to change the name as it appears on the credit card.
      - We can change the information that appears on the receipt.

      I will go ahead and make the change for you but what we change here only applies to the receipt. Transfirst has to notified so the credit card descriptor shows your new name.

      Let us know if you wish for us to change it now - noting that without Transfirst's change the receipt message will not be correct.

      Comment


      • #4
        Good day!

        The name has changed as requested.

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

        Comment

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