Recurring section on Salesforce C&P Recurring Donations page is not populated

lofitz

Junior Member

Join Date: Jan 2015

Posts: 5
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#1

Recurring section on Salesforce C&P Recurring Donations page is not populated

01-27-2015, 03:51 PM

New C&P user. Integrated CP with our NPSP. Screen shot shows that the Recurring portion of the C&P Recurring page is not populated with frequency. Am I missing something?
Tags: c&p recurrings, recurring frequency
CnP.Support

C&P Support

Join Date: May 2000

Posts: 8119
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#2

01-28-2015, 07:02 AM

Good day!

If the balance is $0 the recurring options will not show up.

Based on the image (hard to see) it seems like the balance is $0.

Please let us know if a non-zero balance shows what you are looking for.

Regards,
Click & Pledge Support Department

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