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Formatting Ticket - Centering is off

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  • CnP.Support
    replied
    Good day!

    That design is not flexible to allow for change of fonts at this time. The 2nd line is wrapping causing this issue.

    I am not sure it can be updated at this time as the code is frozen and all activity is moving to Connect.

    I will ask that they review it but given the schedule I am not sure if it can be addressed prior to summer. As stated the 2nd line wrapping moves into a different font and that is what is causing the issue.

    Leave a comment:


  • taramiller
    replied
    We are using the one entitled "Wine Tasting and Conversation - Individual Ticket"

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    We reviewed your account and need to have detailed information. It always helps if you give us as much information as possible so we can identify the problem. This will drastically reduce the exchange and will help with resolving the issue faster.

    In this case we need to know which product you are using with ticket. Please see below:

    Click image for larger version

Name:	1.jpg
Views:	10
Size:	126.6 KB
ID:	23668

    Click image for larger version

Name:	2.jpg
Views:	10
Size:	111.8 KB
ID:	23669


    Which one of these has the ticket you are having problem with?

    Once we know the item we will be able to review your ticket. Thank you.

    Leave a comment:


  • taramiller
    replied
    We're not using Salesforce. Trying to form at a ticket using the C&P checkout pages on the C&P portal.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    We are unable to locate your account. Would you please grant us login access and post your Salesforce Org ID so we can review the issue and resolve it for you.

    Leave a comment:


  • taramiller
    started a topic Formatting Ticket - Centering is off

    Formatting Ticket - Centering is off

    I'm trying to create a ticket for a new event we're holding and cannot get the text on the ticket body to line up correctly. The first line is way off to the right while the rest of the lines are perfectly centered. See screen shot. Any advice?

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