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Formatting Ticket - Centering is off

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  • Formatting Ticket - Centering is off

    I'm trying to create a ticket for a new event we're holding and cannot get the text on the ticket body to line up correctly. The first line is way off to the right while the rest of the lines are perfectly centered. See screen shot. Any advice?

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  • #2
    Good day!

    We are unable to locate your account. Would you please grant us login access and post your Salesforce Org ID so we can review the issue and resolve it for you.
    Regards,
    Click & Pledge Support Department

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    • #3
      We're not using Salesforce. Trying to form at a ticket using the C&P checkout pages on the C&P portal.

      Comment


      • #4
        Good day!

        We reviewed your account and need to have detailed information. It always helps if you give us as much information as possible so we can identify the problem. This will drastically reduce the exchange and will help with resolving the issue faster.

        In this case we need to know which product you are using with ticket. Please see below:

        Click image for larger version

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ID:	23668

        Click image for larger version

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Size:	111.8 KB
ID:	23669


        Which one of these has the ticket you are having problem with?

        Once we know the item we will be able to review your ticket. Thank you.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          We are using the one entitled "Wine Tasting and Conversation - Individual Ticket"

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          • #6
            Good day!

            That design is not flexible to allow for change of fonts at this time. The 2nd line is wrapping causing this issue.

            I am not sure it can be updated at this time as the code is frozen and all activity is moving to Connect.

            I will ask that they review it but given the schedule I am not sure if it can be addressed prior to summer. As stated the 2nd line wrapping moves into a different font and that is what is causing the issue.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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