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Hello,
I spoke to Kami a bit ago about the problems I'm having trying to clear 2 Temporary Contact listings for Desiree Doucet dated march 17, 2016. Kami suggested finding the order numbers in Connect and re-pushing. I did that but I still have those two listings in Temporary Contacts and I am still getting this message when I click to try to clear either one of them: List has no rows for assignment to SObject An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS_EVT).
It is possible that our Treasurer tried to delete these two transactions as I believe Desiree tried to register/pay for our event multiple times and was declined several of those. We created a contact for Desiree and were able to move all but the two remaining transactions - order # 1603171821183708978 and order # 1603171820376648978 from Temporary Contacts.
I have granted you 3-day access to our SalesForce instance in the hopes that you can resolve these two transactions for us.
Thank you!
Suzi
I spoke to Kami a bit ago about the problems I'm having trying to clear 2 Temporary Contact listings for Desiree Doucet dated march 17, 2016. Kami suggested finding the order numbers in Connect and re-pushing. I did that but I still have those two listings in Temporary Contacts and I am still getting this message when I click to try to clear either one of them: List has no rows for assignment to SObject An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS_EVT).
It is possible that our Treasurer tried to delete these two transactions as I believe Desiree tried to register/pay for our event multiple times and was declined several of those. We created a contact for Desiree and were able to move all but the two remaining transactions - order # 1603171821183708978 and order # 1603171820376648978 from Temporary Contacts.
I have granted you 3-day access to our SalesForce instance in the hopes that you can resolve these two transactions for us.
Thank you!
Suzi
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