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  • Products won't post to Checkout page

    Hello,
    We are trying to get gift certificates to post to one of our check out pages. We have read the manual and watched the videos but alas no luck.
    the check out page we are trying to post to is here: https://co.clickandpledge.com/advanc...aspx?wid=94073

    Any advice or thoughts?
    Thanks
    Tom

  • #2
    Good day!

    Are you trying to add a product to this page and it is not appearing?

    Is the product set to Active?

    In reviewing your account, you have the following pages:

    Click image for larger version

Name:	Pages.jpg
Views:	1
Size:	106.2 KB
ID:	15568

    and the following products:

    Click image for larger version

Name:	Products.jpg
Views:	1
Size:	106.3 KB
ID:	15569

    Please let me know which product you are trying to add to which page.

    If a product does not show it could be due to any of the following reasons:
    • Display status: should be active
    • Display schedule: Start date has to be greater or equal to NOW and Stop date should be less than NOW
    • Inventory: If used the total remaining has to be greater than 0


    Once we know which product you are trying to use we can figure out why it is not showing.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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