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Cannot Accept Cash Donations

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  • Cannot Accept Cash Donations

    Our Virtual Terminal used to allow us to choose Custom Payment Type to process donations but now it keeps giving Error 2910. I check the Accepted Cards page and cannot add in anything other than the 4 major credit cards already there. How do I make Cash/Check/etc a real option?

  • #2
    Good day!

    The issue is you had disabled custom payment type in the Portal. I enabled it for you but see the following:

    Click image for larger version

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    It should work now.

    The error code you are referring to relates to "not supported payment method".

    Hope that answers your question. Please let us know if we can be of more help.
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    • #3
      Thank you! We're all good.