Announcement

Collapse
No announcement yet.

Cannot Accept Cash Donations

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Cannot Accept Cash Donations

    Our Virtual Terminal used to allow us to choose Custom Payment Type to process donations but now it keeps giving Error 2910. I check the Accepted Cards page and cannot add in anything other than the 4 major credit cards already there. How do I make Cash/Check/etc a real option?

  • #2
    Good day!

    The issue is you had disabled custom payment type in the Portal. I enabled it for you but see the following:

    Click image for larger version

Name:	2016-01-17_16-46-53.jpg
Views:	10
Size:	115.3 KB
ID:	21537


    It should work now.

    The error code you are referring to relates to "not supported payment method".

    Hope that answers your question. Please let us know if we can be of more help.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you! We're all good.

      Comment

      Working...
      X