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Opening Checkout Portal in Safari Web Browser

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  • Opening Checkout Portal in Safari Web Browser

    Hi,

    One of our subscribers has had difficulty opening a link to a checkout portal page. They see a message saying that Safari is unable to connect to the page because it can't establish a secure connection with co.clickandpledge.com . Can we change something in our settings to prevent this, or is it likely an issue with the subscribers software/ web connection etc?

    Thanks!!

  • #2
    Good day!

    Please see: http://help.clickandpledge.com/custo...rowser-support

    Your client must be using an old version of Safari which is no longer supported by the PCI standards per low security key support. Click & Pledge, per PCI standards, blocks any attempt for connection using low grade security standards.

    Please review & let us know what browser version your patron was using at the time of connection refusal.
    Regards,
    Click & Pledge Support Department

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