Announcement

Collapse
No announcement yet.

Insufficient Privileges post upgrade to NPSP 3.51

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Insufficient Privileges post upgrade to NPSP 3.51

    Help! I'm getting a the same error message as ADMIN when attempting to merge a temp contact -- or when attempting to create a NEW contact:
    Insufficient Privileges
    You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. For more information, see Insufficient Privileges Errors.
    Diane
    Salesforce Administrator
    Bicycle Transportation Alliance
    Portland, OR

  • #2
    Good day!

    This may be due to the deprecated fields in NPSP.

    Have you completed these steps? http://help.clickandpledge.com/custo...ticles/2097412

    In the presence of the above deprecated fields NPSP crashes contact creation.

    Let us know if these fields have been removed?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thanks! That worked! I've got these Contact fields:

      Deprecated C&P Other Province, CnP_PaaS__Other_Province__c
      Deprecated Id, CnP_PaaS__Id__c

      OK to clear out?

      Diane
      Salesforce Administrator
      Bicycle Transportation Alliance
      Portland, OR

      Comment


      • #4
        Good day!

        Yes- all C&P deprecated fields may be deleted - you just need to make sure you are not using them in any of your custom code/triggers.

        Hope that answers your question.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

        Working...
        X