Access in Custom Report Builder to Authorization Code?

[schieco]

Hello,

We have access to the Authorization code from TransFirst in the canned one day report, (Daily Settlement Report), but we do not seem to have access to it in the Custom Report builder - and need it.

Can you help?

Thanks,
Sara

[CnP.Support]

Good day!

This appears to be a duplicate post as the answer was provided here: http://forums.clickandpledge.com/node/19754

[schieco]

Hi There, it wasn't a duplicate post - this one is asking for the Authorization code in the custom report builder (which you responded to in the other item) - your response in case someone else was looking for it: Good day!

I have asked our team to add this field to our reports. This will be included in the next update due out in November.

But the OTHER item was asking to get access to something else. I will post a comment in that item.

Thanks,
Sara

[CnP.Support]

Good day!

The Authorization code is already in the Connect report. Please see below:



Please let us know if we can be of any further assistance.

[schieco]

Hi there,

Our admin site looks *nothing* like this at all (see attached). How can we have access to this? It looks really nice!


Thanks,
Sara

[schieco]

Hmm... it made the attachment go from 55K to less than 2K - not sure what happened there. I'll try again.

[CnP.Support]

Good day!

All clients are live on Connect. Please see: https://Connect.ClickandPledge.com

Here are the articles in Connect: http://help.clickandpledge.com/custo...nnect/articles

Your organization (according to the forum profile) is on Connect at: https://connect.clickandpledge.com/O...ndentScho9152/

Connect is the next release of the platform and will soon replace the portal. The portal will retire in 2016 once all its features are in the Connect platform.

Please let us know if we can be of any further assistance.

[schieco]

Wow - this is big news. I wonder why no one at our org had any idea? Thanks for the link - looking forward to using this.

[CnP.Support]

Good day!

This product has been live for more than a year. We have had monthly webinars and many announcements have been sent - almost once a month about new features, etc.

Please join our bi-weekly webinars to see the full presentation: http://clickandpledge.com/webinar/ -- register for the Connect webinar.

Let us know if we can be of more help.

[schieco]

Bizarre! I have never gotten an announcement. Someone else in the org must be on the mailing list who hasn't shared this information 8 ) We will attend!

Thanks again,
Sara

[schieco]

Actually, is there a way for us to find out who is on the mailing list? maybe it's someone no longer with us?

[CnP.Support]

Good day!

I just reviewed your account and see that you are not subtracted.



We only send email if you are subscribed.

Once you are subscribed we will send you the emails.

Hope that answers your question.

[schieco]

Interesting - we are a pretty big account, and not a single person of the 6 on the team who use this knew about the new portal that's been live for over a year! I don't want feature highlights emails but this strikes me as pretty important information everyone should know about subscribed or not. At any rate - we know now!

Thanks,
Sara