Can't enable new user to process credit cards

[Kate]

Thank you much - working now!

[CnP.Support]

Good day @Kate,

We resolved an issue with your account permissions.

Please double check the user and let us know if it works.

[Kate]

Account #17480

I just added a new user, but the process credit card box is greyed out and not available. I'm adding her so she can do just that. Please advise.

Kate