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Not seeing reporting options for fees

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  • Not seeing reporting options for fees

    Hello. I'm not seeing data field options for Total Fees and Net Total anymore. I've been able to run a Consolidated Transaction report in the past which has pulled in this data. Is there an option to include this data in a custom report or add it back into the Consolidated Transaction report? Thank you.

  • #2
    Good day!

    This feature was removed since it was creating problem with the vast majority of clients. The fees could not include non-qualified cards since we have no knowledge of a card being charged as a qualified or non-qualified card. Discrepancies such as this were causing major support issues when totals for fees did not match for what was reflected by the bank's deposits.

    All fees are based on what shows up on the bank statement.
    Regards,
    Click & Pledge Support Department

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