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Receipt Customization & Management

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  • Receipt Customization & Management

    My organization is set-up to accept recurring donations through the C&P platform. Is it possible to customize receipt options so that individuals who are giving a recurring donation are not sent an e-mail receipt each time they are charged for the donation (after the initial pledge/subscription)? We would like our other customers/donors to still receive a receipt through the C&P system, so do not want to disable the receipt option altogether.

  • #2
    Good day!

    This is not a feature that is currently available through the core platform. In Salesforce the autoresponder may be set up to do the exact solution you are looking for.

    This is already a feature request and is in the product pipeline to be added to the Connect platform.
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