Alias info not being pushed to Opportunities as primary donor contact role

[laniangela Junior Member Find all posts View Profile Close laniangela]

Hi! I'm on the bucket model for a client in Salesforce and I'm noticing that when the main contact has made a purchase a contact role as "primary donor" is created for that purchase - however, when an alias purchase is made from a new alias and then merged with the contact record (so that the opportunity than pushes to Salesforce) the opportunity pushes but the contact role does not...is there an easy fix/setting issue that addresses this?

[laniangela Junior Member Find all posts View Profile Close laniangela]

Additionally a "primary donor" contact role is not being pushed if a temp contact is made into a new contact.

[laniangela Junior Member Find all posts View Profile Close laniangela]

Hello? Any answers or support on this issue?

Any help on this issue? Is this a bug due to the bucket model?

[CnP.Support C&P Support Find all posts View Profile Close CnP.Support]

Good day!

Sorry for not responding to this earlier. We had to research this and test given your report.

Our test confirms this is a bug and we are working on doing a release shortly.

Sorry for the inconvenience.

[CnP.Support C&P Support Find all posts View Profile Close CnP.Support]

Good day!

We just released the patch to resolve this issue. Please see: http://forums.clickandpledge.com/showthread.php?t=1897

Please follow the normal upgrade steps as outlined here: http://forums.clickandpledge.com/con...-About-CNP-App

Thank you for letting us know of this bug and sorry for the inconvenience. Let us know if we can be of any further assistance.