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Security certificate issue when trying to view a Checkout page in IE / Chrome browser

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  • Security certificate issue when trying to view a Checkout page in IE / Chrome browser

    Hello,

    We have a user trying to register for an event, going to this page: https://co.clickandpledge.com/advanc...aspx?wid=70029. In both IE and Chrome, she gets a "NET::ERR_CERT_AUTHORITY_INVALID" error, with the message, "Your connection is not private".

    Why is this happening, and what can she (and others who get this error) do to view the page?

    Thanks!

  • #2
    Good day!

    We reviewed all pages & do not see any issues. See below:

    Chrome:


    Click image for larger version

Name:	Chrome.jpg
Views:	19
Size:	132.3 KB
ID:	19152


    Firefox:


    Click image for larger version

Name:	Firefox.jpg
Views:	14
Size:	147.2 KB
ID:	19153

    IE (Edge):

    Click image for larger version

Name:	IE-Edge.jpg
Views:	15
Size:	83.6 KB
ID:	19154

    Opera

    Click image for larger version

Name:	Opera.jpg
Views:	14
Size:	97.0 KB
ID:	19155


    all browsers tested show the SSL to be without any issues.

    Please refresh your cache and try again. Let us know if you still experience problem.
    Regards,
    Click & Pledge Support Department

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