Announcement

Collapse
No announcement yet.

Need help about a typo with in our Donation Page

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Need help about a typo with in our Donation Page

    Where can I edit this? “I understand that this charge will appear as “Grace School of Theolog” on my credit card.” line?

    It is missing "y" for Theology.

    I am not sure where to edit this part and I have followed the step by step procedure when creating a new Easy Page.

    Please click here to see..

    https://co.clickandpledge.com/default.aspx?wid=110858

  • #2
    Good day!

    The credit card statement field is limited to 23 characters. This is NOT our limitation but the name on card ("Descriptor") message for all credit cards.

    This setting is what is set up with the gateway and we cannot change it. If you wish for this to be shortened with some other spelling please contact Transfirst and request account name change. We can make the change in our system once Transfirst changes the name.

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X