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  • #1

    Recurring Transaction Denied

    Hi Click&Pledge Staff,

    I had a recurring transaction to a customer's credit card declined. I see that in past posts, Click&Pledge staff were able to re-try the transaction. Can someone help?

    Customer: Niobe N.
    Transaction Number: 1415123440425108
    Amount: $235.00
    Date: January 5, 2014


    Thanks!
    Kris
    Tags: None
  • #2
    Good day @KrisM,

    I just ran the recurring as requested. You should have the receipt.

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

    Comment

    • #3
      Perfect, thank you!

      Originally posted by Support.Department View Post
      Good day @KrisM,

      I just ran the recurring as requested. You should have the receipt.

      Please let us know if we can be of any further assistance.

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