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  • "This page is currently incomplete"

    First post, so bear with me.

    I've typically had no problems building checkout pages on Click and Pledge until just recently.

    Now, anytime I build a new checkout page, the page produced says "This page is currently incomplete".

    The checkout page is in "active" status. Anything I should be looking for that would create this page?

    I've attached a screenshot, if that helps. (not sure if it's viewable or not)


    Click image for larger version

Name:	page-unavailable.jpg
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    thanks

  • #2
    Good day!

    The image tells me you have not assigned any products or donations to the page. This is a catalog page and requires that once the page is set up products & donations be created and assigned to it.

    see: http://forums.clickandpledge.com/con...Catalogue-Page

    Does that clear it further? I can walk you through the steps if you wish.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      OK, that makes more sense. I must be confused about assigning products to it. A quick walkthrough would be much appreciated. Thanks!

      Comment


      • #4
        Good day!

        The video that was posted is a step-by-step guide for setting up the Catalog page.

        Please review it and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          OK, I just checked under "Products & Memberships" and re-assigned my products to the checkout page, but I still get the same error message.
          Am I going to need to create new products? (I hope not).
          I need this resolved by tomorrow (Wed 12/11) if possible, so any more help is appreciated.

          thanks! BK

          Comment

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