How to suspend an account?

[richardmfailla]

Hello,

How does our organization go about suspending our account. We are currently being billed per month but have been unable to launch our event through C&P due to limitations with the platform. We're interested in using it down the road but at this point need to suspend our account. Please advise.

Richard

[CnP.Support]

Good day!

Please submit a support ticket and request account cancellation. Support will coordinate with Transfirst.