Announcement

Collapse
No announcement yet.

Credited Transaction Record

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Credited Transaction Record

    We recently credited two transactions, and I cannot find any record of either the original transaction or the credit. How do I find that record?

  • #2
    Good day @SolarOne:

    I reviewed your account and see that you have a credit and a void for Evelyn T*** for $500. Both of those transactions may be seen in the Excel report.

    I simply went to the Report and downloaded the consolidated report for August and September (8/1/2013 - 9/7/2013)

    see the following image:
    Click image for larger version

Name:	Credit_Void.jpg
Views:	1
Size:	59.4 KB
ID:	15251

    Please let me know if the above provides the answer to your question.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

    Comment

    Working...
    X