Announcement

Collapse
No announcement yet.

Transaction Information

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Transaction Information

    Our client's website is currently set up with a Donate button that sends users to your site. The client is wondering if it is possible, once that donation is completed to have the user redirected back to the client's site and have information about the completed transaction sent back with them (similar to how a credit card processor will pass transaction information back to a website).

    The client is considering setting up a memorial page where people who make a certain donation can have that memorial information appear on the client's website.

    Greg

  • #2
    Good day Craig,

    There is a hidden feature in our pages which we don't advertise a lot since it has created a lot of problems with people when they don't follow directions. It is one of those things that one has to understand how browsers treat secure sites.

    Here is the story! PLEASE read the entire text since it will ensure you don't fall victim of blames.

    With ever checkout page URL you can add a parameter: R=https://whatever/

    Example: https://co.clickandpledge.com/?wid=55898&R=https://www.ClickandPledge.com/

    The R parameter will redirect after a transaction has completed. As you know browsers do NOT redirect from a secure site to an insecure site without giving you a loud and clear warning. The warning is a bit scary since it says you are being redirected to an insecure site and all your information and life history will be stolen. This warning appears when the R parameter is used with a redirect to a page that is NOT secure. A browser takes data using a secure connection and when the redirect goes to an insecure page the browser gives a warning-- simple and I hope you see the issue.

    If the donor clicks CANCEL then the browser will redirect to a page not found. The donor then thinks that the donation has not gone through since they see the PAGE NOT FOUND error.

    We used to have the above feature in our manual but majority of people that used this feature simply ignored the request to make the R parameter go to https;// and it was resulting in double and triple donations since donors kept trying and getting page not found. Of course this had nothing to do with our system since we were simply following directions.

    If you add R to your client's site you have to make sure their page is secure. If the landing page that R points to is secure you will get exactly what you wish to accomplish.

    Hope this makes sense. Let me know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      That sounds promising. Is there some documentation on what information gets passed back to the client's website at that point (the site indicated by the R parameter)?

      Greg

      Comment


      • #4
        Greg,

        The R parameter will simply redirect to that URL and does not post anything back. It only redirects when the card authorizes.

        If you wish to really offer more flexibility use the FaaS forms. Have you explored those?

        http://clickandpledge.com/Platforms/...ment/API/FaaS/
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Ah, I wasn't aware of the Faas forms. I will research those. Is that available to all Click & Pledge accounts or do they have to sign up for it separately?

          Greg

          Comment


          • #6
            Greg,

            All Click & Pledge features are provided to all clients for free. FaaS forms and API integration is totally open and any client may use it.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Thanks for the info and the help.

              Greg

              Comment

              Working...
              X