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Incorrect Shipping and Tax Totals.

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  • Incorrect Shipping and Tax Totals.

    All of the shipping units have been entered for shipping services (for UPS, USPS, and FedEx) as well as the weight of each individual item. However, I did a test-run by adding all of the items into the shopping cart and with a total of almost $200.00, the total shipping price was less than $4.00 and the total tax was only $0.64. How can I get the total to account for the weight of all the items in the cart, as well as apply tax to all items? See the attached images for further reference. Thank you.
    Attached Files

  • #2
    Good day @jenberger:

    The weights are cumulative and each item has to have a shipping scale assigned to it.

    I reviewed your account and based on reviewing a couple of items I noticed that some of your items do not have a shipping scale. See example below:

    Click image for larger version

Name:	Product.jpg
Views:	1
Size:	58.9 KB
ID:	15240

    & the shipping setting:

    Click image for larger version

Name:	ShippingScale.jpg
Views:	1
Size:	79.6 KB
ID:	15241

    At checkout the system simply adds all the shipping scale values and compares it with the defined Shipping Methods. If the Minimum & Maximum scale match then the cumulative total will be added to the total cost.

    I hope the above helps. Let us know if you have any other questions.
    Regards,
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