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Error on Updating Data -when customizing Checkout Pages

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  • CFischer
    replied
    Yes,it worked!
    Thanks!

    Leave a comment:


  • CnP.Support
    replied
    Good day @CFisher,

    Please test it again and let me know if it works now.

    There was an invalid data in one of your fields and I cleaned it manually. It should work now.

    Leave a comment:


  • CFischer
    replied
    Wid = 68090

    Leave a comment:


  • CnP.Support
    replied
    Good day @CFisher,

    May I ask what is the WID of the page you are editing?

    I need to login to your account and test the page. Once I have the WID I can figure out what is going on.

    Leave a comment:


  • CFischer
    replied
    Error on Updating Data -when customizing Checkout Pages

    I tried to move to next page without uploading a pdf or image but it still gives me the same message

    Leave a comment:


  • CFischer
    replied
    I have tried to proceed without uploading anything and still get the same message, "Error on Updating Data"

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Are you uploading any images for your header?

    The error is simply saying (as I am sure is obvious) that something you are doing cannot be uploaded and there are 2 fields that require upload on that page, one being the PDF and the other the header image.

    May I ask for you to simply not to upload anything and see if you can move to the next page.

    Leave a comment:


  • Error on Updating Data -when customizing Checkout Pages

    Error on Updating Data Message

    Message appears when making any changes to Checkout Pages -
    Step 2 - Easy Pages Wizard -Customize your page colors and title

    When clicking on “Go to Next Step”

    Message in red at bottom of the page just below and to the left of the “Go to Next Step” button

    Reads “Error on Updating Data”

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