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Error on Updating Data -when customizing Checkout Pages

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  • Error on Updating Data -when customizing Checkout Pages

    Error on Updating Data Message

    Message appears when making any changes to Checkout Pages -
    Step 2 - Easy Pages Wizard -Customize your page colors and title

    When clicking on “Go to Next Step”

    Message in red at bottom of the page just below and to the left of the “Go to Next Step” button

    Reads “Error on Updating Data”


  • #2
    Good day!

    Are you uploading any images for your header?

    The error is simply saying (as I am sure is obvious) that something you are doing cannot be uploaded and there are 2 fields that require upload on that page, one being the PDF and the other the header image.

    May I ask for you to simply not to upload anything and see if you can move to the next page.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      I have tried to proceed without uploading anything and still get the same message, "Error on Updating Data"

      Comment


      • #4
        Error on Updating Data -when customizing Checkout Pages

        I tried to move to next page without uploading a pdf or image but it still gives me the same message

        Comment


        • #5
          Good day @CFisher,

          May I ask what is the WID of the page you are editing?

          I need to login to your account and test the page. Once I have the WID I can figure out what is going on.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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          • #6
            Wid = 68090

            Comment


            • #7
              Good day @CFisher,

              Please test it again and let me know if it works now.

              There was an invalid data in one of your fields and I cleaned it manually. It should work now.
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment


              • #8
                Yes,it worked!
                Thanks!

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