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PHP Processor - No transactions received

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  • PHP Processor - No transactions received

    Hello team,

    We implemented our form with the PHP Processor code for a long time and haven't touched the code ever since.

    It seems Click&Pledge doesn't receive our transactions anymore (Test credit card). The last transaction dated from April 26th.

    The weird part is that the POST request is working but C&P doesn't send a notification to the donor / receives the transaction.

    Was there an update about the code? Could you help us out with this issue please.

    Here is the link: https://don.tfo.org/formulaire_01.php

    Thank you!

    Regards,
    Jérémy

  • #2
    Good day @jlor

    Please submit a support ticket at https://support.clickandpledge.com/s/ with FTP and admin login details as well as the website URL so we can review your entire configuration. Include the link to this post in the ticket for reference and add 'Attn: Forums' in your case subject line.

    Please let us know when you have submitted the ticket. Do not post the requested information in this forum as this is a public forum.
    Regards,
    Click & Pledge Support Department

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