Announcement

Collapse
No announcement yet.

Error Code 5001

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error Code 5001

    Getting a decline error for this credit card.

    Last failed transaction was order 36816-1904050959557295814.

    Can you find out why it is being declined?

  • #2
    Good day @cbarton

    We found that the above card is declined by the bank and the reason is "Do Not Honor". Please note that "DO NOT HONOR" is the bank's response when a card declines. The card holder needs to contact their bank and figure out why the card was declined.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you!

      Comment

      Working...
      X