Announcement

Collapse
No announcement yet.

AVS/CVV Match:Z/N What is this?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • AVS/CVV Match:Z/N What is this?

    Hello. Transaction 30880-1903181508377119765 was declined. This message is in Connect: AVS/CVV Match: Z/N What is this?
    I am unable to locate an index that tells me what the code "Z/N" means. I was hoping to find the reason that transaction declined. Where should I look for that? Thanks, Allison

  • #2
    Hi Allison,

    Was there an address provided in the transaction? The link you provided does not show what you are referencing- was it the decline reason provided on the Transaction Detail screen? Those are the responses sent back from the card issuing bank, and these vary by bank, so there's no complete list of what they may mean. An online search suggests that the zip code did not match the address associated with the card and CVV.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

    Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
    Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>

    Comment

    Working...
    X