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  • EmailSender Apex Error

    Hello,

    We recently received this error via email:

    Apex script unhandled exception by user/organization: 00561000000OaM4/00D61000000KJsF
    Failed to invoke future method 'NULL' on class '<unknown>' for job id '7076100002oE6Xw'
    caused by: line 1109, column 24: Variable does not exist: Body

    I looked up that job ID and found that it is related to the EmailSender Apex class. I've confirmed that the running user is active.

    Can anyone shed some light on what the EmailSender class is doing and whether or not this error is anything to worry about?

    Thanks!

  • #2
    Good day @GrantC

    Would you please grant us login access to above instance?

    Also we noticed that you are many versions behind for which support ended on March 20, 2017. If you allow us we will upgrade your instance with latest versions:

    Release Notes: PaaS 9.1709110011 >> http://cnp.mn/PaaS-91709110011

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thanks for the speedy response! Please upgrade the instance as needed. Login access has been granted.

      Org ID: 00D61000000KJsF

      Comment


      • #4
        Good day @GrantC

        We have upgraded your instance with latest version. We reviewed and found NO issues related to above error. Moving forward if you receive such error please let us know so that we can review it.

        It is absolutely important that you re-establish connection between Click &amp; Pledge and Salesforce. With this update C&P Accounts are no longer needed to be added to Salesforce as the connection will automatically add the required information to Salesforce. It is extremely important that you login to the connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

        To establish connection please see the following KB article: http://cnp.mn/Salesforce-Connection

        Release notes:

        API Class Library 5.1703010003
        Release notes: http://cnp.mn/2i6NErS

        PaaS 9.1709110011
        Release notes: http://cnp.mn/PaaS-91709110011

        Please check and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thank you!

          Comment

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