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Receipt Header not working in Click and Pledge Events

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  • Receipt Header not working in Click and Pledge Events

    On June 18 our custom receipt header changed from figure 1 to figure 2. Though I have tried changing that in a specific Click and Pledge event I cannot get it back to what it was before or have any custom information in the header. Please advise. Thank you.

  • #2
    Good day @rlenner

    We had release on June 18 for receipt builder which is now fully customizable: Release notes:

    The receipt header which you are referring to was removed from the receipts but in the recent update it has been included: Release notes:

    You will need to edit the default receipt in Connect and include the Receipt Header from receipt element to appear in the receipts. However, we have made that change for you so moving forward it appears on the receipts.

    Hope that helps. Let us know if we can be of any further assistance.
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