How do I get C&P to tag my donations with a SKU when they go into Salesforce?

[andrea5j]

Hello!

Our donations have generally tagged the Opportunity Name with a specific formula that is detailed under the PAAS> C&P Settings>Opportunity>Customize Name. This stopped tagging recently as the donations coming through have lost their SKU, they are coming in blank. I understand you can use the SKU to do custom mapping and everything, but our donations do not have SKU's anymore. I found some info on changing the SKU in the legacy portal, but we are in the new interface and using a new donation form. Please help us tag our donations that come in through our Click & Pledge form with the SKU "Donation".

Thanks!
Andrea

[CnP.Support.AM]

Good day @andrea5j

Would you please share the link URL of the donation page which you are referring to?

Looking forward to hearing back from you.

[andrea5j]

Sure! Here it is: http://scarletroad.org/give-hope/donate/.

[andrea5j]

Hello, I found how you add a SKU. Click & Pledge>Campaigns>"Campaign Name">Campaign Details>Payment Details.

Thanks!