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Charging fees: Fees are not appearing in Bank statement and other Fee Qs

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  • Charging fees: Fees are not appearing in Bank statement and other Fee Qs

    Hello,

    I'm reconciling our bank statements and I noticed that the fees per transaction are not reflected. I'd like to contact someone to help me better understand when fees are charged to our bank (via Transfirst) and help me better understand some of the fees that are populating in bank statement (i.e. Transaction Network Access Fee, Non-Qualified Fee, ACP Access Fee).

    Who at Click and Pledge or Transfirst could assist me with this?

    Thanks,
    Ro

  • #2
    Good day!

    Please submit a support ticket to http://Help.ClickandPledge.com for that information.

    We don't want to post the phone number here since it may change and the forum will not change historically.
    Regards,
    Click & Pledge Support Department

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