"Upsert failed" error for reacurring payments

[Lucas.Veldhuis]

You now have access for the next three days. Thanks!

[CnP.Support]

Good day!

We have reviewed your instance and fixed the transaction as requested.

You are also in an older release. If you need help with the upgrade please let us know.

[Lucas.Veldhuis]

Here are some recent errors:
151227303818430532466
151169132095414722141

[Lucas.Veldhuis]

Hi Support,

I am still seeing these two errors in our system, can you please fix these transactions:
151227303818430532466
151169132095414722141

I will grant support access for three days,

Thank you

[CnP.Support]

Good day!

As requested we fixed the transactions for you.

You are also at older releases of our apps. You may want to upgrade. We can assist you - see the following available plans for upgrade assistance:

http://forums.clickandpledge.com/showthread.php?t=2284

Let us know if we can be of any further assistance.

[Lucas.Veldhuis]

Here is another recent error:
151308211263414761370

Please fix, thank you!

[CnP.Support]

Good day!

We have fixed this as requested.

Any plan to resolve this issue permanently? Has the app been removed?

[Lucas.Veldhuis]

I am kinda stuck right now without any plan to fix permanently because no one currently in our org has the knowledge to help and I don't have the time or knowledge to fix this. I am working on consulting with Idealist consultants to help with this among other things. Until then,
Here is another recent error:
1523972256414717858

Please fix, thank you!

[CnP.Support]

Good day!

No problem.. we fixed it for you.

Just let us know if we can be of more help.

[Lucas.Veldhuis]

Here is another recent error:
152107585086430641706

[CnP.Support]

Good day!

This is fixed as requested.

[Lucas.Veldhuis]

Here is another recent error:
15214119895601173886
1521697249549089358

[CnP.Support]

Good day!

These are fixed as requested.

Any chance of this issue being resolved? we are moving into 5 pages of forum posts.

[Lucas.Veldhuis]

Yes, I am very hopeful that our consultants, Idealist will have a solution soon! In the mean time I do have a list of current errors:
152278143491414774338
1522810411214546625185
1531412473351414719659
1532210144484438867869
153279211325546629107
153310553770414783271
153510253016414798971
15381517415482058306

[CnP.Support]

Good day!

If you upgrade to the latest release you can use the Maintenance feature to auto-fix these issues.

Please see: http://forums.clickandpledge.com/con...e-Self-Healing

Let us know if you wish for us to upgrade your instance.