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Browser issue for Double the Donation?

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  • Browser issue for Double the Donation?

    Double the Donation search function is great of firefox, but nothing happens on chrome. The text and search box load, but it doesn't find the companies.
    Is this one of those browsers not supporting i-frames issues? My YouTube iframes run okay on chrome... http://www.keenusa.org/double-your-donation

  • #2
    Good day @Kate,

    Sorry for the inconvenience. We contacted Double the Donation & was told that they have made an update to their service to resolve this issue.

    Would you please check and let us know if you still experience the issue. The third parties we are integrated with are a bit out of our control and we can only report what we are told.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      I'm good on Chrome! Thanks!

      I'll let you know if I get any other incompatibility notifications.

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