transaction failure

[ss57]

Thank you. I asked her to resubmit, but I don't think she has done so yet.

[CnP.Support]

Good day!

The information has been cleared. This transaction was scored at 60 points in the fraud score. We decline on 10. A lot of the connection attributes point to fraudulent pattern, e.g. proxy, free email, etc.

Please try again and let us know if we can be of any further assistance.

[ss57]

I received an inquiry as follows:

Message from: [email protected]???.de

Hi there, I am trying to make a donation for ______ ___, but I encountered following error : 1408120318532687015

What does that mean? How can I make the donation?

thanks for the help,

Eve

Can you help me identify the problem, please?

Thanks,

Steve