Announcement

Collapse
No announcement yet.

Connect Fundraisers

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Connect Fundraisers

    Kami: Very interesting conversation today about processing checks through fundraiser page. This got me to thinking: If one of our fundraisers holds a coffee event at their home, and encourages people to donate via credit card, and has their donation page open on a laptop or tablet at the event, will the fraud alert be triggered if multiple credit cards are going through the same device in rapid succession? Should each donor be encouraged to use their own phone to process their donation?

  • #2
    Kate,

    We monitor the IP so the laptop will be on the same IP since it is on the home's WIFI.

    Have you considered using the Swiper1 for this? The app does not need the hardware and can be hand entered. The problem with that is the Swiper1 currently can post to a Connect campaign and NOT the fundraiser campaign.

    I am not sure you are aware but you can whitelist and IP or email address in the admin. Do you think you can ask them for the home IP and then whitelist it temporarily?

    See: http://help.clickandpledge.com/custo...ticles/1574037

    Hope this helps. We will think about how we can provide a feature to help with this use case.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X