Announcement
Collapse
No announcement yet.
Question from donor about transaction details on email receipt
Collapse
X
-
Good day Mark,
The info we show are all useful if they wish to either inquire about a transaction or if you wish to process a credit.
They serve absolutely no other function and cannot possibly be used for anything. The order number identifies their order in our system. The last 4 digits that is shown if searched as the only parameter will return a million records with the same last 4 digits and is only used to identify a card with that card holder in case of a question - in case they call and wonder what card was used.
Click & Pledge does not store any credit card numbers anywhere in our system.
It is purely cosmetics and cannot be used for any other purpose.
Leave a comment:
-
Question from donor about transaction details on email receipt
Hi Click and Pledge. I have a donor who is curious to know if there if there is a security risk with the transaction details displayed on the standard email receipt including order number, transaction number, authorization code. I've explained that Click and Pledge is a PCI compliant system, but a few more details would be helpful to pass along. Could you help me explain how these details are used to the donor?
Thank you in advance. I searched the forums for answers and haven't found anything exactly like this. I apologize if this is redundant.
MarkTags: None
Leave a comment: