Good day!
This only happens in the Virtual Terminal if you set the Charge Date to a date in the future.
Are you sure the ChargeDate was not set to the future?
Do you have the Order # so we can review the posted transaction?
Announcement
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"Preauthorization Request"
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"Preauthorization Request"
We processed a payment for a Membership and received a Receipt that says "Preauthorization Request"
The card wasn't charged any amount but a membership opportunity was created for the full amount.
A C&P transaction was created for $0.
Can you provide some details on how this pre-authorization transaction works?
thanks,
CarolynTags: None
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