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  • "Preauthorization Request"

    We processed a payment for a Membership and received a Receipt that says "Preauthorization Request"
    The card wasn't charged any amount but a membership opportunity was created for the full amount.
    A C&P transaction was created for $0.

    Can you provide some details on how this pre-authorization transaction works?

    thanks,
    Carolyn

  • #2
    Good day!

    This only happens in the Virtual Terminal if you set the Charge Date to a date in the future.

    Are you sure the ChargeDate was not set to the future?

    Do you have the Order # so we can review the posted transaction?
    Regards,
    Click & Pledge Support Department

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