Announcement

Collapse
No announcement yet.

How do you issue a refund in C&P?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CnP.Support
    replied
    Would you please send us the Order Number so we can review the transaction.

    Leave a comment:


  • dgoodkin
    replied
    Thanks for the link! I actually followed this, but when I got to the last step, it wouldn't do anything when I clicked on Credit. Any advice on what the problem is? Thanks.

    Leave a comment:


  • CnP.Support
    replied
    Good day @DGoodkin,

    It is easy- simply go to the Portal (https://portal.clickandpledge.com) & follow these steps: http://forums.clickandpledge.com/con...-a-Transaction

    Let us know if you need any further help.

    Leave a comment:


  • dgoodkin
    started a topic How do you issue a refund in C&P?

    How do you issue a refund in C&P?

    I know this is really a basic question, but we are at a conference and need to find out how we can issue a refund for someone who made a donation. I know how to do this through C&P, it's just when I click the Credit button, it doesn't do anything.
    Last edited by dgoodkin; 09-27-2013, 09:47 AM.
Working...
X