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Autoresponders failing due to field mapping and Preferred Email options in NPSP?
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Autoresponders failing due to field mapping and Preferred Email options in NPSP?
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Good day @Angela:
I am not quite sure I understand the issue.
A temporary contact creates an ALIAS and we never update or overwrite anything as a matter of policy. This is why we allow the clients to push the Alias information manually. When the Alias information copies to the Contact record it is totally manual and not automatic and it is per Alias.
This is why I am a bit confused since you are saying we are writing over existing data which is not something we do.
Please elaborate so perhaps I can help you further.Regards,
Click & Pledge Support Department
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