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  • Mailchimp integration with FasS?

    Hi, we have a C&P form on our site at https://www.literacypartners.org/way...ive/donate-now

    Upon successful donation, we want to add the donor email to the "Donations" list in our mailchimp account. I have placed the code below inside the form, but donors are not being added to the list. Please let me know how to resolve the issue.

    Code:
    <input name="eNewsletterName2" type="hidden" maxlength="200" size="40" value="MailChimp"/>
    <input name="SubscribeList2" type="hidden" id="SubscribeList2" value="Donations" />

  • #2
    Good day!

    Have you added your credentials to the Portal in the 3rd party integration tab?

    Please see the attached image.

    Click image for larger version

Name:	MailChimp_LoginInfo.jpg
Views:	1
Size:	160.4 KB
ID:	15048

    If you have done the above and still have problem please send us the link to your form so we can review your code.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      [1] Yes, credentials were added. See screenshot below.
      [2] I am wondering, do I need to use the mailchimp "unique list ID" in the eNewsletter field?





      Originally posted by Support.Department View Post
      Good day!

      Have you added your credentials to the Portal in the 3rd party integration tab?

      Please see the attached image.

      [ATTACH=CONFIG]265[/ATTACH]

      If you have done the above and still have problem please send us the link to your form so we can review your code.
      Attached Files

      Comment


      • #4
        Good day!

        Would you please give me the Order Number for one of your transactions that was supposed to be subscribed or a link to your form so we can review the code. I need to review the posted XML and find the issue.

        In the absence of seeing your code it is not possible for me figure out what is wrong.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          transactions
          1209071031548240000
          1209070923396050000

          Comment


          • #6
            Any updates on this matter?

            Comment


            • #7
              Sorry for the delay in getting back to you.

              The numbers you are providing are not Order Numbers. Our order numbers don't follow that kind of sequence.

              If you review the receipt there is a field in there called Order Number. I need that order number to locate the XML you are posting.
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment


              • #8
                Dear support team,
                the client changed their mind about mailchimp integration.... so we removed the code from the donation form.

                Uli
                Last edited by brightlaunch; 09-13-2012, 10:19 AM.

                Comment


                • #9
                  Hi;

                  We had a developer review the code and we don't see any data regarding the newsletter in the XML.

                  Just so we know what you have done wrong for future please email us the HTML to [email protected] so we can review your code.

                  The XML shows no entry for newsletter.
                  Regards,
                  Click & Pledge Support Department

                  On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                  Join us @ the educational webinars: https://clickandpledge.com/webinars/
                  Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                  Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                  Comment


                  • #10
                    Good day!

                    We have done more analysis of the problem and your account and realized that you had not enabled MailChimp for the checkout page whose WID is being used in your form.

                    Steps to set up MailChimp are as follows:

                    1: Setup userid & password in the Account Info > 3rd Party > eNewsletter > Mailchimp
                    2: Go to the checkout page you wish to use and go through the wizard until you reach the step for enabling MailChimp / 3rd party apps
                    3: In your FaaS application add the WID of the checkout page to be used as reference.

                    You had missed step 3.

                    Please let us know if we can be of any further assistance.
                    Regards,
                    Click & Pledge Support Department

                    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                    Join us @ the educational webinars: https://clickandpledge.com/webinars/
                    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                    Comment

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