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Is there a way to display calculated total of a donation in C&P FaaS?

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  • Is there a way to display calculated total of a donation in C&P FaaS?

    I'm quite new to Click and Pledge form as a service.
    I'm assisting an organization which uses C&P FaaS to collect donations for their annual events.
    One of the challenges is that after user input all the donation data, the organization's webpage doesn't display the total amount of the donation. In one case, a user selected ticket quantity that is intended for a specific ticket type, instead that selected quantity applies to all other ticket types, which then compelled the organization to issue a refund.

    The way we handle donation page currently is directing user to a static page for OnSuccessUrl, OnDeclineUrl, and OnError Url.
    If there is a way to provide confirmation before submitting the form or do a live preview of the donation amount total before user clicking on Submit, that'd be great.

    Please advise.

  • #2
    Good day @[email protected]

    Would you please share the FaaS form URL you are referring to so that we can review the issue related to the Quantity?

    Regarding the Total amount, please note that FaaS never provide the totals. Until you submit the form to the FaaS API, you can't get the total of the donations. However, the alternative solution is to implement the javascript.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    Comment


    • #3
      Hi There,

      Here's link to the FaaS used at my organization:
      https://emki-staging.herokuapp.com/j...t/annual-event

      Thanks

      Comment


      • #4
        Good day @[email protected]

        We reviewed the above form and noticed that you have defined the same "UnitPrice1" for all of your items and the quantity has been set for only "Quantity of Individual Tickets" which is why whatever item you select from the radio button, is taking the quantity from the "Quantity of Individual Ticket".

        If you want to separate the items then you will need to use UnitPrice1, UnitPrice2, UnitPrice3...etc. for all of your items/tickets.

        Click image for larger version

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        Hope that helps.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          I see.
          Thanks for your help. I'll make the correction.
          One thing I'd like to clarify is the input name used in FaaS. It seems like I can add any new input names and C&P FaaS form will be able to consume these inputs and have them usable in receipt etc.
          Is that correct?

          Regards

          Comment


          • #6
            Good day @[email protected]

            NO, you can't use any input names, you have to use as defined in the manual: https://manual.clickandpledge.com/Form-Field-Names.html
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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