FaaS Error Message: We can't find your account number in the system

[javert]

Thank you very much for the quick response. I really appreciate including a link to the FaaS guide. It really helps.

[javert]

Thank you very much for the quick reply! I'll look into setting the correct WID.

[CnP.Support]

Good day!

The AccountID & AccountGUID are both right but the WID is wrong.

<input type="hidden" name="WID" id="WID" value="39588" />

WID is the ID of a checkout page that has the information for receipt. The Address/Organization Info will be used from the checkout page for inclusion in the receipt.

The WID that you currently have set up is: 47146

Click on Checkout Page & you will see a thumbnail of a checkout page. In the thumbnail you will see the WID for the page.

You may want to reference:

http://forums.clickandpledge.com/content.php?144-Getting-started-with-FaaS

Let us know if we can be of any further assistance.

[javert]

Hello,

I'm currently building a test page to familiarize myself with the FaaS forms. You can view the page here:

https://jgonzalezfoundation.org/FaaS_Example_000/Example_000.php

I modified the HTML so that my GUID (edeeed4f-fd6c-4870-a4f3-499a1bbbb13a) and my Account ID (19433) are included in the hidden fields, but every time I submit it tells me "We can't find your account number in the system."

Is there something wrong with my account. I just want to rule out that possibility before I keep troubleshooting.

Thanks!