MailChimp and Constant Contact not receiving information

[rdetrick]

I have tried both Constant Contact and MailChimp and neither is receiving the contact information from my checkout page. I have activated both and given the correct login and password information. For MailChip my form has
<input name="SubscribeList2" type="checkbox" id="SubscribeList2" value"Fetch" checked="checked"/>
<input name= "eNewsletterName2" id= "eNewsletterName2" type="hidden" value="MailChimp" />
I have tried "Membership" as a value for SubscribeList2.
Is something else required to get either one of these 3rd party packages integrated besides these to fields?

Thanks,
Ray

[CnP.Support]

Ray,

Have you tested your account with any of the checkout pages? setting up the newsletter in a checkout page and making a test donation with subscription to see if it posts to your account?

[rdetrick]

I have been using a few checkout pages for the last month to collect donations. They all work fine, just the integration with Constant Contact and MailChimp isn't working. The SalesForce integration is working fine.

Ray,

Have you tested your account with any of the checkout pages? setting up the newsletter in a checkout page and making a test donation with subscription to see if it posts to your account?

[CnP.Support]

Good day!

We just updated the FaaS platform to address the bug reported by you.

Please see the following post:

http://forums.clickandpledge.com/showthread.php?551-Release-1-26-SP1-Resolving-the-subscription-with-ConstantContact&p=1548#post1548

Thank you for pointing out the issue & sorry for the inconvenience.

[rdetrick]

I just tested my checkout page using MailChimp and it still doesn't seem to be working. I also tried my form using the fields posted previously and it didn't work either.

Good day!

We just updated the FaaS platform to address the bug reported by you.

Please see the following post:

http://forums.clickandpledge.com/showthread.php?551-Release-1-26-SP1-Resolving-the-subscription-with-ConstantContact&p=1548#post1548

Thank you for pointing out the issue & sorry for the inconvenience.

[CnP.Support]

Good day!

We just tested the MailChimp API and it seems like their code base has changed. We will issue a fix for their update shortly.

[CnP.Support]

Good day!

Interestingly enough we found out that MailChimp has also changed the way they authenticate.

The program was updated today and now it is working with the new API of mailchimp. Please follow the steps listed below:

FIRST

- Login to your MailChimp account
- Create an API Key

NEXT

- Login to the administrative portal
- Click on Account Info
- Click on 3rd Party tab
- Click on MailChimp tab and enter the API Key generated in Step 1.

MailChimp used to have a UserID & Password but they are now using API Keys. We will be notifying all clients shortly asking them to update their accounts. The manual will also be updated shortly to reflect the new change.

Thank you for bringing this to our attention and sorry again for the inconvenience.