Announcement

Collapse
No announcement yet.

Tax Deduction function not working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Tax Deduction function not working

    Greetings,
    Our form is not passing the tax deduction value. Receipts are showing that $0 are deductible from any donation amount. Can you help? Several days ago, we tested this and the receipts indicated that 100% of the donations were deductible. We're not seeing that anymore. The form is here - https://www.ashoka.org/donate
    Thank you

  • #2
    Good day!

    Sorry we realized that there is an issue with the Forms processor after the last update. This issue is now fixed and the system was updated a few minutes ago. Please test it and let us know if you are still experiencing the problem.

    Sorry again for the inconvenience.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X