Tax Deduction function not working

echung

Junior Member

Join Date: Oct 2011

Posts: 9
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#1

Tax Deduction function not working

12-22-2011, 12:32 PM

Greetings,
Our form is not passing the tax deduction value. Receipts are showing that $0 are deductible from any donation amount. Can you help? Several days ago, we tested this and the receipts indicated that 100% of the donations were deductible. We're not seeing that anymore. The form is here - https://www.ashoka.org/donate
Thank you
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CnP.Support

C&P Support

Join Date: May 2000

Posts: 8176
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#2

12-22-2011, 03:02 PM

Good day!

Sorry we realized that there is an issue with the Forms processor after the last update. This issue is now fixed and the system was updated a few minutes ago. Please test it and let us know if you are still experiencing the problem.

Sorry again for the inconvenience.

Regards,
Click & Pledge Support Department

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