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Error: URL Restriction, but URL is allowed?

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  • Error: URL Restriction, but URL is allowed?

    I'm having issues with my donation form on asyousow.org/donate.

    Whenever someone fills out the form, they get a payment failure, with 'Error: URL Restriction' in the URL bar.
    Code:
    https://www.asyousow.org/payment-error?err=Error%20:%20URL%20restriction%20violation&hashresponse={hashhere}==&RefID=
    It looks like our team faced this issue last year, and a C&P member helped us out, but I'm not sure what to do now since nothing has changed recently.

    I've double checked that the Allowed URLs field is filled out appropriately. This issue started happening over the past few days, but we're not exactly sure when.

  • #2
    Good day @gregbarbosa

    We are unable to replicate the issue. We just processed one transaction on your FaaS form with the $1 and it processed successfully without any issues. Please see the order number: 37309-1908010842305547351.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Thank you support team.

      It looks like things are working as expected now. I believe there was an issue with our domain/hosting provider that created a conflicting SSL scenario. Different browsers worked with processing a donation, but when they didn't I would get an error from CnP's FAAS. I think everything is good to go now.
      Click image for larger version

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