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FaaS shipping charges applied when customer declines shipping - Urgent, please

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  • FaaS shipping charges applied when customer declines shipping - Urgent, please

    Please disregard the prior post. It was, I'm embarrassed to say, an inadvertent error on my part!
    Last edited by David Brown; 12-17-2011, 12:09 AM.

  • #2
    Glad to hear it is working fine.

    I was actually setting up your site on our staging server to figure out what is causing this. We recently did an update to the FaaS platform and even though the new feature should not have caused this but we were worried there is a bug in the core.

    Let us know if we can be of any assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      David,

      It is best if you make a small change in your code.

      In the latest release we have made a change that will resolve the issue when donations are entered with comma (decimal character). If a donor enters $1000 as $1,000 with the way your form is set up the value will be passed as $1 since it will take the ISO standard as the format.

      To make sure $1,000 actually posts as $1000 please change the values from:

      <input name="UnitPrice" size="6" maxlength="10" id="UnitPrice" class="form_element_UnitPrice"/>

      to:

      <input name="UnitPrice1" size="6" maxlength="10" id="UnitPrice1" class="form_element_UnitPrice"/>

      this will make sure that the value is read correctly.

      all associated fields of tax, deductible, quantity all have to have a suffix of 1. Also it is best to add the DecimalMode tag to the hidden fields as well.

      please see the following release note:

      http://forums.clickandpledge.com/showthread.php?492-Release-1-24-DecimalMark-setting-for-thousand-separator-US-ISO

      Let us know if we can be of any assistance.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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      • #4
        I'm very sorry to have waisted your time. I try to test my side carefully before reporting problems. But thank you for a prompt response.

        Thanks, also, for the tip about the DecimalMode feature. I'll update my forms.

        Many regards,

        David

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