Announcement

Collapse
No announcement yet.

Help: Custom SKU and Opportunity mapping, Campaign not recognized

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Help: Custom SKU and Opportunity mapping, Campaign not recognized

    In Salesforce, I’m attempting to create a custom mapping that assigns a Campaign ID based on the SKU passed by the FAAS giving page. However, as you can see, I cannot select the desired Campaign when attempting the mapping. I need to assign the SKU “S-2018” to the Campaign ID named “Scholarship Fund (701d0000000VfAxAAK)”. When I attempt this operation, either via the lookup box or by inputing all the text manually, I get the following error.

    Thanks in advance for your assistance.


  • #2
    Good day @addison@asiashope

    The reason it is not listing that Campaign because there are so many Campaigns with the same name and as of now, we are listing only 20 Campaign in the picklist. In order to map that Campaign, you will need to give some prefix or postfix to that respective Campaign name.

    Hope that helps. Please check and let us know if we can be of any further assistance.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Even if I type the exact Campaign name and ID, "Scholarship Fund (701d0000000VfAxAAK)", I still encounter the problem....(it would seem that the unique Salesforce ID should act as a postfix and pull up the record in the picklist).
      Last edited by addison@asiashope; 08-28-2018, 08:38 AM.

      Comment


      • #4
        Good day @addison@asiashope

        NO, in order to map that Campaign, you will need to change the name of that Campaign by including any Prefix or Postfix so that it will list the Campaign name when you type the name of that Campaign.

        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

        Working...
        X