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  • Two accounts one form.

    I am in the process of setting up two accounts accessed through one form.

    I assigned the AccountGuid to a radio check box like suggested on the manual at the bottom of the page. http://manual.clickandpledge.com/Form-Field-Names.html

    But I am getting an Invalid account error when I submit to one and not the other. I am assuming this is because I have two accounts with two account numbers and two wid numbers. Can I assign multiple account numbers/wid numbers?

    I can change the values dynamically with javascript but I would rather not because if it is disabled the form wouldn't work.

    What should I do?

  • #2
    Good day.

    Are you using account token?

    AccountToken: AccountGuid/AccountID/CheckoutPageID/Tracker
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    Comment


    • #3
      No I wasn't, thanks. But now I am getting an invalid CheckoutPageID. is that value the same as WID?

      Comment


      • #4
        Never mind I realized that i had Account Number and WID still defined in hidden fields. after I took those out the AccountToken worked perfectly thanks.

        Comment


        • #5
          Multiple account with FaaS

          I just changed one of the examples on our site to do exactly what you want to do.

          see this:

          https://www.clickandpledge.com/devel...s/example/001/

          The only we could have solved the multiple account case was to post all parameters for an account within one string. So if you see the example and the downloadable file you will see exactly what I am talking about.

          HTML Code:
          <input name="AccountToken" type="radio" id="AccountToken" value="41d0feb9-1355-459d-95e0-b30ffe037341/11230/39774/Account-1" checked="checked" />
          
          <input name="AccountToken" type="radio" id="AccountToken" value="41d0feb9-1355-459d-95e0-b30ffe037341/11230/39774/Account-2"  />
          In here:

          Account GUID: 41d0feb9-1355-459d-95e0-b30ffe037341
          Account ID: 11230
          WID: 39774
          Tracker: Account-2

          Tracker is an open variable that will be recorded as part of the transaction. You can change the tracker from form to form to track what donation is coming from which form.

          Let us know if you have any other question.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment


          • #6
            I am having a new problem with this. The email receipts I am getting in test mode are not including the terms of service or the organizational address. only the organization name. Is this because of using the AccountToken?

            Comment


            • #7
              The Organizational address will come from Address / Organizational Information for the checkout page you are using as WID. Simply go to the checkout page and complete the Address / Organizational Info. Terms & Conditions is not part of the FaaS form fields. The complete API allows for passing of T&C but FaaS does not.

              The closest way I can see to pass the terms is by passing an acceptance statement as part of the custom question but that is limited to 50 characters.

              It is a good idea for us to add that.. we will add that to the list of features to add in the next update.
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment


              • #8
                The information is in the checkout page and was showing up before I used the account token. now it shows blank lines instead. but it is accessing the correct organization name. when I search the transactions the wid shows -1. Can you check to see if my form is correct? https://rpacnow.com/contribute.html

                Comment


                • #9
                  I reviewed your site and need to research this a bit. I will get back to you shortly.
                  Regards,
                  Click & Pledge Support Department

                  On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                  Join us @ the educational webinars: https://clickandpledge.com/webinars/
                  Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                  Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                  Comment


                  • #10
                    Good day..

                    There seems to be an issue with posting the Terms & Conditions. We are going to resolve this in the next update so it works with the T&C typed for the checkout page. Sorry for the inconvenience.
                    Regards,
                    Click & Pledge Support Department

                    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                    Join us @ the educational webinars: https://clickandpledge.com/webinars/
                    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                    Comment


                    • #11
                      Good day!

                      We just released an update that fixes the problem you were having.

                      See the note:

                      http://forums.clickandpledge.com/showthread.php?352-Release-3.53-Addition-of-Terms-and-Conditions-on-Receipt-with-easyPages&p=836#post836

                      The problem you were experiencing was because the behavior of Catalog pages was different from the easyPages. If you had referenced the WID of a catalog page the T&C would have shown on the receipt. Since easyPages did not have the option of "show on receipt" your FaaS receipts were not showing the T&C on the receipt.

                      Please test & let us know if the T&C is now showing up on the receipt.
                      Regards,
                      Click & Pledge Support Department

                      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                      Join us @ the educational webinars: https://clickandpledge.com/webinars/
                      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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